Guardian Firewall Privacy Policy & Terms of Service

EFFECTIVE DATE: November 6th, 2024
Guardian Firewall values your privacy. In this Privacy Policy (“Policy”), we describe how we use and disclose information that we receive from visitors to our website https://guardianapp.com (the “Site”), users of our mobile applications (the “App”) and the services available through our Site and Apps (collectively, the “Services”).

By visiting the Site, using or downloading the App, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy.

Guardian Firewall is part of DNSFilter, Inc. (https://dnsfilter.com) but operates the Service under its own privacy policy, infrastructure and separate data retention systems.

Information We Collect About You
How We Use Your Information
How We Share Your Information
Our Use of Cookies
Do-Not-Track
Third-Party Sites
Security of My Personal Information
What Choices Do I Have Regarding Use of My Personal Information?
Children Under 13
Contact Us
Changes to this Policy

Information We Collect About You

The only information we collect about you is information which you directly supply to our Site and Services. We purposefully limit the amount of personal information that we collect about you because we consider retention of any sort of personal information to be a business liability. For example, rather than using unique usernames that identify you, our App provides the Services by creating non-attributable identities in order to minimize the amount of your personal information that we collect. Our App locally stores (1) a “receipt” or "purchase token" from the Apple App Store or the Google Play Store respectively to validate that you are a paying user, (2) a randomly-generated device identity for the purposes of routing alerts to your device and other device-specific actions, (3) a randomly-generated device group master identity for the purposes of enabling future capabilities, which will allow users to add multiple devices to their subscription, (4) a listing of alerts to be sent to and displayed on your device in the “Alerts” tab of the Guardian Firewall app when specific network traffic has been detected, blocked, or otherwise flagged by our system for your attention and review, and (5) a listing of custom parameters entered by the user, such as IP addresses and DNS hostnames, used for block-listing or exception-listing purposes. When we discuss below the information we collect, how we use it, and how we share it, we are only talking about the minimal amount of personal information that we collect.

Information We Collect Directly From You We may collect optional information from you, such as an e-mail address if you sign up for a Pro account; however, you are not otherwise required to provide us with this information to use the Site or App.

Information We Collect From Third Parties In addition, if you made a payment for our Services using Apple Pay or Stripe, we may have access to the information that you provided directly to Stripe for the payment, such as your e-mail address or the last four digits of your credit or debit card. For more information, please see “Third Party Sites” below. We may also store Apple App Store "receipts" or Google Play "purchase tokens" for the purposes of providing access to a Guardian account.

Information We Collect Automatically We do not collect information about you which you did not directly and intentionally supply to us.

How We Use Your Information

We use your information, including your supplied e-mail address, for the following purposes:

• To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.
• For marketing and promotional purposes, if you explicitly opt-in to announcements/updates on our web page. For example, we may use your email address to send you information and updates about our products.

How We Share Your Information

We may share your information, including email address, as follows:

Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer limited information you have supplied to us to the other company, such as the “digital receipts” used for in-app purchases, for the sole purpose of continuing to allow you to use the Services uninterrupted; however we will only transfer your supplied e-mail address (if applicable) with your explicit permission. Please note that if you do not grant us permission to transfer your supplied e-mail address to the other company, we may be unable to continue to offer you the Services with their intended functionality.

In Response to Legal Process. We also may disclose the information you supply to us if we are required to in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.
We do not share your information with third parties for advertising purposes.

Logging. We do not store log files containing user information. Standard Nginx logging (Error Log and Access Log) capabilities are turned off.

Our Use of Cookies

We use cookies solely to allow you to remain logged into your Guardian Pro account on our website for a limited amount of time. Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive through your web browser. We do not use cookies or other tracking mechanisms other than as set forth herein.

Do-Not-Track

Currently, our systems do not recognize browser “do-not-track” requests, because we do not make use of tracking cookies or other tracking mechanisms.

Third-Party Sites

Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. For example, our Site and Services may direct you to use third-party payment services to make payments. If you wish to make a payment using a payment service, you will be directed to a webpage that is hosted by the payment service and not by us. We are not responsible for the information practices of such third party websites

Security of My Personal Information

We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite these measures, no data security measures can guarantee 100% security.

What Choices Do I Have Regarding Use of My Personal Information?

If you have supplied us with an e-mail address to learn more about our products, we may send informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests.

Children Under 13

Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Contact Us

If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at support@guardianapp.com.

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site, at https://guardianapp.com/privacy.html and a summary post describing changes will be available at https://guardianapp.com/blog/. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.